What are the advantages of being a member?

By becoming a member of cliniclab.com.tr ,

You can add the products you like to your favorite list,

You can comment on the products you purchased,

You can track the status of your order,

You can perform your cancellation/refund transactions,

You can benefit from special campaigns and opportunities for members.

How can I become a member?

My account is located at the top right of the home page.   icon or the sign up icon below.   You can become a member of our site by clicking here.

Can I shopping without signing up?

You can shop on our site without becoming a member.

I forgot my password, how can I create a new password?

You can reset your password by clicking on the "Forgot My Password" option on the Member Login screen, which you can access by clicking on the My Account icon at the top right of the home page.

Even though I typed my password and e-mail address correctly, I cannot log in. What should I do?

If you cannot log in after completing your membership, you can request help by filling out the contact form on our website.

How can I change my membership information and password?

After logging in, you can access your account information from the "My Account" tab at the top right of the page and change your membership information and password from this page.

How can I change the email address I use when registering?

You cannot change your registered email address. However, you can create a new membership with a new e-mail address.

After logging in, you can access your account information from the "My Account" tab at the top right of the page; You can change your registered address information or add a new address in the "My Address Book" area.

How can I cancel my membership?

You can cancel your membership from the My Account section or request cancellation of your membership by filling out the contact form on the Contact page at the bottom right of the Home page.

SHOPPING

How can I shop from www.cliniclab.com.tr ?

After creating your membership and logging in, you can start shopping.

Can I shop from anywhere in Turkey?

You can visit our website and shop from anywhere in Turkey.

Can I access www.cliniclab.com.tr from mobile devices?

You can access our website by downloading our mobile applications from your mobile browsers and iOS and Android devices.

Can I order by phone?

You can order by phone and pay by money order or EFT.

For my company/workplace  I want to shop and become a corporate dealer. What should I do?

After creating your membership, you can send an e-mail to [email protected] for evaluation of your corporate information and request corporate membership. You can also request help from customer services.

How can I get detailed information about the product I want to buy?

You can find detailed information in the "Product Features" section on the product pages. You can submit your different information requests by filling out the relevant form on the contact page.

The product I want to buy is out of stock, what should I do?

There may be instant stock changes on the website. By clicking the "Notify Me When It Arrives" button on the page of the product you like, you can have an informative e-mail sent to you when the product arrives.

Can I reserve items to purchase later?

You can create a balance order and receive the product when it is ready.

I can't find the product I'm looking for, what should I do?

You can search for the product you are looking for using the Frequently Asked Questions box on our website.

I would like to have a gift package made, is it possible?

You can order a gift package. If you write your request in the message section when placing your order, your order will be made as a gift package.

How can I be informed about the opportunities at www.cliniclab.com.tr ?

If you approve while subscribing to our website, information about the opportunities and developments on our website will be sent to your registered e-mail address. If you wish, you can sign up for the e-bulletin from the "Stay Informed About Us" section on our home page without being a member.

Do you have a store?

Unfortunately, our store is not online.    No.